Multi-Brand AI Customer Support
Multi-tenant AI customer service platform for a Dutch energy retailer operating 20+ whitelabel brands. Each brand gets its own tone, knowledge base, and escalation logic — powered by a single LangGraph pipeline with Azure OpenAI and deep CRM integration.
Leading Dutch energy retailer2025
20+
Brands Supported
<30s
Chat Response Time
Email + Chat
Channels
The Challenge
The Solution
Technology Stack
LangGraphAzure OpenAIPythonCRM IntegrationMulti-Tenant Architecture
